Save time, reduce support workload and assist families all whilst keeping your standards. Meet Sarah.
A calm, helpful attendant that answers families 24/7, resolves routine questions instantly, and books calls when human help is best. Sarah mirrors your tone, cites your pages, and never goes off-script.
Save on support costs without cutting care
Deflect the everyday questions so your staff can focus on at-need families. Typical teams see a large share of enquiries handled automatically.
- Prices & inclusions explained clearly
- "What to do now" guidance, step by step
- Service options, forms, directions & hours
- Obituary lookups and how to submit details
On-brand, source-grounded answers
Responses are grounded in your website, price sheets, and policy documents. No outside guessing.
- Approved sources only with link backs
- Confidence thresholds and guardrails
- Change log and review queue for fine-tuning
- Multi-site variants supported
Books calls and passes clean context
Choose your handover: calendar booking, SMS, email, or GHL automations. Families feel helped, your team gets what they need.
- Standard details (name, phone, email)
- At-need context (time and place of passing, location)
- Branch routing and urgency flags
- Instant summaries to your team
Deploy anywhere you're present
Drop in widget or GHL section, add in minutes and manage centrally.
- Website, Help Centre, internal staff portal
- WordPress, Webflow, Squarespace, Shopify, Go High Level
- Responsive, accessible, low overhead
- Single place to update content
Chat with the same assistant we use for support
This page has Sarah embedded. Open the widget, ask a question, or try an at-need flow. If your site isn't ready yet, we can demo using a live client instance.
- Point Sarah at your website, price sheets, FAQs, and policy docs
- Choose exactly what's in scope
- Match your brand voice and escalation rules
- Pick handover: calendar, SMS, email, GHL
- Drop in widget or GHL section, no rebuild
- Review transcripts and refine as you go
No code setup
Launch quickly on a non-technical workflow. Most teams go from first call to live demo in days, not weeks.
Start nowPrivacy and security
Your content powers your assistant only. Encryption in transit and at rest, audit trails, and configurable guardrails.
View our approachSource grounded accuracy
Answers reference your approved sources. Optional link backs increase transparency and reduce guesswork.
See benefits"Sarah has been a game-changer for our team. We've cut response times by half and families appreciate getting immediate answers to their questions, even after hours."
Funeral Home Owner
Chippewa Valley Cremation Services
"The setup was straightforward and perfectly on-brand from day one."
Operations Manager
Simple Cremation Wisconsin
"Since implementing Sarah, we've seen a significant reduction in call volume during peak times. Families feel supported and our team has more bandwidth for meaningful conversations."
Director of Client Services
Thompson Funeral Home